Shipping Policy
Effective Date: 1st April, 2026
Welcome to Bayt Noor Online. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
By placing an order on our website, you agree to the terms outlined below.
1. Order Processing
- Orders are processed after successful payment confirmation.
- Processing time typically takes 1–3 business days.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Customers will receive an email confirmation once the order has been processed and shipped.
2. Shipping Locations
Bayt Noor Online currently ships to selected local and international destinations where delivery services are available.
Shipping availability may vary depending on:
- Product size and weight
- Delivery address
- Carrier limitations
- Customs or import regulations
If we are unable to deliver to your location, we will notify you promptly.
3. Delivery Time Estimates
Estimated delivery times may vary based on location and shipping method:
| Shipping Type | Estimated Delivery Time |
|---|---|
| Local Delivery | 2–7 business days |
| International Delivery | 7–21 business days |
Please note:
- Delivery times are estimates and are not guaranteed.
- Delays may occur due to weather conditions, customs clearance, holidays, or courier service disruptions.
4. Shipping Fees
Shipping charges are calculated at checkout based on:
- Delivery destination
- Product dimensions and weight
- Selected shipping method
Any applicable taxes, duties, or customs fees for international shipments are the responsibility of the customer unless otherwise stated.
5. Order Tracking
Once your order has been shipped, you may receive a tracking number via email or through your registered account on our website.
Customers who create an account on Bayt Noor Online may be able to:
- View order history
- Track shipments
- Save delivery information
- Manage account details
6. Failed Delivery Attempts
If delivery fails due to:
- Incorrect shipping address
- Unavailability of the recipient
- Failure to respond to courier communications
the customer may be responsible for additional re-delivery or return shipping charges.
Please ensure that all shipping information provided during checkout or account registration is accurate and complete.
7. Damaged or Missing Items
If your order arrives damaged, defective, or incomplete:
- Contact us within 48 hours of delivery
- Provide your order number and clear photos of the issue
We will review the claim and provide an appropriate resolution, which may include:
- Replacement
- Refund
- Store credit
8. Large Appliance Deliveries
Certain large appliances may require:
- Scheduled delivery appointments
- Signature upon delivery
- Additional handling fees
Customers are responsible for ensuring:
- Adequate access to the delivery location
- Proper measurements for doorways, stairways, and installation areas
Bayt Noor Online is not responsible for delivery failures caused by inaccessible locations.
9. Online Payments
We accept secure online payments through approved payment gateways available on our website.
Orders will only be processed after payment authorization and verification are completed successfully.
For security purposes:
- Bayt Noor Online reserves the right to verify customer information before shipping.
- Suspicious or fraudulent transactions may be canceled.
10. Customer Accounts & Registration
Customers may create an account on Bayt Noor Online to enjoy a faster and more personalized shopping experience.
Registered users are responsible for:
- Maintaining the confidentiality of their login credentials
- Providing accurate personal and shipping information
- Updating account information when necessary
Bayt Noor Online reserves the right to suspend or terminate accounts involved in fraudulent or abusive activity.
11. Contact Information
If you have questions regarding shipping or delivery, please contact us through the contact information provided on: